Nespresso Vertuo Not Pumping Water (VertuoLine, Next & Plus)

Last Updated on October 1, 2022 by Jorian

The Nespresso Vertuo makes delicious coffee and although it is one of the best Nespresso models, even with the Vertuo, problems can occur.

In this article, I tell you exactly why your Vertuo is not pumping water and how to fix it.

How To Fix No Water Coming Out of My Nespresso Vertuo?

The most likely cause of the Vertuo not pumping water is that there is a blockage or air bubble in the tubing. To fix this, get a syringe or turkey baster and squirt water into the water suction port in the water reservoir. Another reason may be that the disk in the handle is stuck, clean this disk with a brush and some vinegar to loosen it.

Nespresso Vertuo not pumping water

Table of Contents

Disk In Coffee Dispenser Is Stuck

The capsule container in the machine should rotate freely and move up and down a bit. On the other side of the capsule container, in the handle, is a disk that pierces the Nespresso cupule and where the water comes out. This disk should also rotate freely

If you have been using your Nespresso Vertuo for a while, this disk that pierces the Nespresso capsule, may get stuck or difficult to turn due to scale and old coffee residue. 

To fix this unplug your machine and open the handle. Take a small brush and rub some vinegar on it. Let it sit for a few minutes and then rinse it out with water.

Additionally, you can take out the water tanks and turn the machine on its side for better access. After you have done this, the disk should now rotate freely again.

the disk that can get stuck

The Tubes Inside The Coffee Maker Are Clogged

Not only can the disk get jammed if you’ve been using your Vertuo for a while and you haven’t consistently descaled the coffee maker. The tubing in the Vertuo can also become clogged with mineral deposits. Or an air bubble can get stuck in it if you pressed the brew button when there was not enough water in the reservoir.

To get the clogging or air bubble out, first fill up the water tank halfway. Then grab something like a turkey baster suck up some water out of the water tank and put it on the water suction port in the tank. Press the brewing button and then firmly spray the water in as the coffee maker is trying to brew a cup.

Tip: An alternative to the turkey baster could be a straw or syringe.

You can also remove the water tanks and put a tube on the water suction port. Make sure the tube fits nicely on it. Fill the tube with water and blow into it from the other side. This should have the same effect.

Another Way To Clear The Blockage Or Water Bubble

If unclogging the machine from the outside failed. You can also try unclogging the tubes by opening the machine and unclogging it from the inside.

First, unplug the Vertuo and remove the water tanks. Then lay the machine on its side and loosen the nine screws of the bottom. And remove the bottom.

Once you have opened it, you will see the cable and a small transparent tube connected to the tank’s water suction port. Remove this transparent tube from the outlet of the black water suction port. Then you want to do the same with this tube.

Take the syringe or turkey baster again and squirt water in it a couple of times.

The Vertuo Needs Descaling

Lastly, run a descale cycle with your Vertuo to make sure you get all the scales out that came loose when you pumped water into the tubes.

Here is a video on how to descale your Nespresso Vertuo:

My Nespresso Vertuo Is Still Not Pumping Water

If there is still no water coming out of your Vertuo after you have tried all the above things. Then your best option is to contact Nespresso support.

If you are still under warranty, they will probably repair your machine for free or even send you a new one.


There are a few things you can do when your Nespresso Vertuo is not pumping water. In summary, these are the solutions discussed in this article:

  • Clean and unstuck the disk in the handle
  • Unclog the tubes in your Vertuo
  • Descale the coffee maker

I hope that this article helped you fix your Vertuo and that you can enjoy a great coffee again.

Thanks for reading!